Responsible Gaming at AMPM Casino
AMPM Casino accounts are for adults aged 19 and over, and play is meant as entertainment, not a way to earn money. The brand gives players deposit limits and account blocking, and its support team handles these requests by email at no cost. Support does not share information about you with anyone without your consent. Write to support@ampm.casino whenever you want a limit, a break or a full exclusion.
Deposit Limits by Day, Week or Month
A personal deposit limit can be set for one day, one week or one month in the “Deposit limits and cool off period” section of the profile. It caps how much money goes into the casino over that period. A limit can be changed at any time through support, but relaxing it needs email confirmation and only happens after the current limit of the same type has run out. The delay is there to stop decisions made in the heat of a session.
Account Blocks From 1 Day to Permanent Self-Exclusion
When a limit is not enough, the account itself can be blocked. Available periods:
- 1 day, 1 week or 2 weeks;
- 1, 3, 6 or 9 months;
- 1 year or 3 years;
- permanently.
During a block, deposits and withdrawals are closed and promotional offers stop. A timed block ends on its own and the account reactivates automatically. Funds left on a timed block are paid out on request after the period ends; with a permanent exclusion, the balance is paid out within the casino limits. You can also send SELF-EXCLUDE from your registered email to support, and the request takes effect within 24 hours. Opening a new account during self-exclusion breaks the terms.
Warning Signs and Habits That Keep Play in Check
Gambling stops being fun when it starts to take money or time you did not plan to spend. AMPM Casino suggests a few habits before every session:
- decide how much you can afford and set a deposit limit to match;
- do not try to win back losses at any cost;
- set a time limit and keep gambling one hobby among others;
- skip play when stressed, depressed or under the influence of alcohol, drugs or medication;
- take a break when you feel tired or lose focus;
- keep one account, so your spending is easy to track.
Free Gambling Help Lines by Province
Provincial help services work independently of AMPM Casino. The lines below answer 24/7; the BC and Quebec services are free and confidential.
| Province | Service | Phone | Website |
|---|---|---|---|
| British Columbia | Gambling Support BC | 1-888-795-6111 | gamblingsupportbc.ca |
| Quebec | Jeu: aide et référence / Gambling: Help and Referral | 1-800-461-0140 (Montreal 514-527-0140) | aidejeu.ca |
Players in other provinces and territories can find local services in the “Find Gambling Help for Canadians” directory of the Responsible Gambling Council at responsiblegambling.org.
Provincial Self-Exclusion Programs and Bank Card Declines
Provinces run their own self-exclusion programs for provincial and provincially licensed gambling sites, for example self-exclusion on PlayNow under the GameSense program in British Columbia. AMPM Casino operates under a Curaçao licence and is not connected to these programs, so an exclusion there does not apply to an AMPM account and the reverse is also true. Set limits or a block directly with AMPM Casino. Some Canadian banks also decline gambling payments on cards; that is a decision of the bank.
Protecting Minors: Accounts for 19+ Only
Registration is open only to people aged 19 and over, and proof of age can be requested at any time. Keep your login details away from children in your home. AMPM Casino recommends parents use an internet filter program to stop minors from reaching gambling content.
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